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| From J. Goss + Art |
CRTC cracks down on opaque cellphone contracts
The Globe and Mail reported: "Consumer advocates say that cancellation fees are often a flashpoint with Canadians. The advocates note that even though the CRTC is not mulling outright price regulation, it could opt to follow the example of Quebec, which requires carriers to pro-rate termination fees to soften the blow on consumers."
J. Goss + Associates provides communications services to the Public Interest Advocacy Centre. J. Goss + knows Rogers Communications Inc. (TSE:RCI:B), Bell Canada (TSE:BCE) and Telus Corporation (TSE:T).
“You don’t want your cellphone to be a weapon that gets used against you,” said John Lawford, executive director of the Public Interest Advocacy Centre.
J. Goss + Associates provides communications services to the Public Interest Advocacy Centre. J. Goss + knows Rogers Communications Inc. (TSE:RCI:B), Bell Canada (TSE:BCE) and Telus Corporation (TSE:T).
“You don’t want your cellphone to be a weapon that gets used against you,” said John Lawford, executive director of the Public Interest Advocacy Centre.
Let's face it, we wouldn’t be having this conversation two years ago. It’s a big deal to even have [the CRTC] talk about this stuff,” Rita Trichur reported for the front page of the Oct. 12 Globe and Mail.
The Toronto Star reported: "The Canadian Radio-television and
Telecommunications Commission announced Thursday it would hold public consultations to determine what terms and conditions the code should contain and how it should be enforced. … The Public Interest Advocacy Centre in Ottawa urged all Canadians to participate.
Telecommunications Commission announced Thursday it would hold public consultations to determine what terms and conditions the code should contain and how it should be enforced. … The Public Interest Advocacy Centre in Ottawa urged all Canadians to participate.
“This is a historic chance for Canadians finally to get the service they deserve from their wireless provider, no matter which one they choose,” said John Lawford, counsel for PIAC. “Nearly all Canadians agree that wireless providers should have clearer contracts, increased pricing transparency and eliminate “bill shock” for unexpected charges,” Dana Flavelle wrote for the Toronto Star.
The Canadian Press reported: "A consumer advocacy group, which supports a national code, welcomed the move by the CRTC and also its decision to hold a public hearing. The Public Interest Advocacy Centre said customer service and contract problems in the industry are legion and affect all wireless users.
"Nearly all Canadians agree that wireless providers should have clearer contracts, increased pricing transparency and eliminate 'bill shock' for unexpected charges," said lawyer John Lawford of the Public Interest Advocacy Centre. "This is a historic chance for Canadians finally to get the service they deserve from their wireless provider, no matter which one they choose," LuAnn LaSalle wrote in a Canadian Press story which ran in the Hamilton Spectator, Waterloo Record, Guelph Mercury, Thunder Bay Chronicle, Ottawa Citizen, Montreal Gazette, Calgary Herald, Edmonton Journal, The StarPhoenix and Halifax Chronicle-Herald.
IT Business.ca reported: “Nearly all Canadians agree that wireless providers should have clearer contracts, increased pricing transparency and eliminate ‘bill shock' for unexpected charges,” PIAC counsel John Lawford said".
"The CRTC will hold a public hearing into the matter on Jan. 28," Christine Wong wrote for IT Business.ca.
http://www.cartt.ca reported: "The Public Interest Advocacy Centre (PIAC) called the move good news for all Canadian consumers of wireless services."
For more information consult this post from the Public Interest Advocacy Centre.
IT Business.ca reported: “Nearly all Canadians agree that wireless providers should have clearer contracts, increased pricing transparency and eliminate ‘bill shock' for unexpected charges,” PIAC counsel John Lawford said".
"The CRTC will hold a public hearing into the matter on Jan. 28," Christine Wong wrote for IT Business.ca.
http://www.cartt.ca reported: "The Public Interest Advocacy Centre (PIAC) called the move good news for all Canadian consumers of wireless services."
For more information consult this post from the Public Interest Advocacy Centre.