Ontario cell phone consumer protection bill


"We want a thriving rivalry in
the wireless market," says
PIAC's Michael Janigan.
(CBC photo) 

The Public Interest Advocacy Centre (PIAC) welcomes today's introduction of legislation to  control consumer unfriendly practices in the cell phone industry. 

PIAC notes that this step mirrors efforts in other provinces such as Manitoba and Quebec to prevent wireless providers from enforcing contractual terms that are unreasonable and anti-competitive. 

“We want a thriving rivalry in the wireless market," said Michael Janigan, Executive Director and General Counsel of PIAC, "not one where customers are locked into plans and contracts that no longer serve their needs and are one-sided in favour of the provider."


PIAC noted that the Bill had been modeled after Bill 5, a private members bill introduced last year in the Provincial Parliament. Janigan said that the provincial initiatives clearly respond to the public sentiment that the terms of customer arrangements  for mobile service have been skewed against the consumer.

Source:

Michael Janigan
Executive Director and General Counsel
Public Interest Advocacy Centre
(613) 562-4002 ext 26

Background
No more cell shock!
NEWS RELEASE
DAVID ORAZIETTI, MPP
GOVERNMENT OF ONTARIO